And I think that that is one of the big reasons for our success in Europe. We are one of the few restaurants where kids and families are welcome.
~Jim Cantalupo

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And ours is a business that requires discipline and focus.
~Jim Cantalupo

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And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy.
~Jim Cantalupo

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As I said, I haven't spent a lot of time thinking about partner brands.
~Jim Cantalupo

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Because we only feed in the United States less than 1 per cent of the meals, most of them are eaten elsewhere. Most meals are eaten at home. So to make McDonald's the target is not going to solve the problem.
~Jim Cantalupo

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But in terms of store openings, there's just not a necessity, nor in my view at this point is this the best place we can spend our time.
~Jim Cantalupo

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But we had a pretty diversified portfolio of businesses around the world and things tended to offset each other. But one or two years ago, we had a lot of things happening at the same time.
~Jim Cantalupo

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But you know the second month I was here I put out a healthy lifestyles directive. The pundits will say it was because we were sued. Well that's what they say. It was never about that.
~Jim Cantalupo

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But, on balance, we seized the marketplace. We've got a great infrastructure. And yes it's struggling in some areas because of some external factors and some internal factors.
~Jim Cantalupo

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Every year we close 300-400 stores anyway, just relocations.
~Jim Cantalupo

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I haven't seen another brand out there that can carry the breadth we do, and that has the infrastructure globally to take advantage of it.
~Jim Cantalupo

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I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.
~Jim Cantalupo

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I think we have a great track record on being relevant, on identifying consumer trends, needs and wants.
~Jim Cantalupo

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McDonald's is almost 50 years old. For 47 years we had a pretty consistent track record of being able to deliver admirable sales.
~Jim Cantalupo

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Playtime and toys are good for kids, or they wouldn't buy them. McDonald's can provide that experience. And having dinner with the family is good for kids.
~Jim Cantalupo

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Ronald has had bicycle safety and safety in the home. Yes, Ronald is McDonald's, second most recognised figure after Santa Claus, and there's an element of obviously benefiting your business.
~Jim Cantalupo

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Salads was a big indicator of that - there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It's not because some guy sued you.
~Jim Cantalupo

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So Europe's a big driver. And at one point, if the euro hadn't devalued, they would have been making as much money as the US with half the stores. Returns were higher.
~Jim Cantalupo

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The fact of the matter is, most of our orders are not supersized. Less than five per cent are supersized - that's never mentioned. The whole issue has been supersized itself.
~Jim Cantalupo

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There'll always be a level at which communities are popping up and you need to be there. There's always that level of store openings.
~Jim Cantalupo

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Today for us, it's not about more stores.
~Jim Cantalupo

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We cover hamburgers, chicken, veggie burgers, salads, we've got a pretty broad range. To me, McDonald's isn't only about the food. It's about the prices, it's about the way we eat.
~Jim Cantalupo

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We don't follow the definition of the tradition growth company that Wall Street talks about. But that doesn't mean we're not going to grow.
~Jim Cantalupo

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We have very specific rules about how we go to market with children, and I think they are very responsible.
~Jim Cantalupo

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When you raise prices, you've got to make sure you get it to the bottom line. You can fritter it away because of the way you're running the business, with maybe not a totally disciplined approach.
~Jim Cantalupo

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When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page.
~Jim Cantalupo

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